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Service Management: Operations, Strategy, and Information Technology

Fitzsimmons, James A.

Service Management: Operations, Strategy, and Information Technology - 2nd - Australia: Mcgraw Hill Pvt Ltd ,1997. - xxxvi,654p. 0 Original

Includes Index

ISBN: 70217602

Subjects--Personal Names:
Management

Subjects--Topical Terms:
Management

Dewey Class. No.: 658 FIT

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Service Management: Operations, Strategy, and Information Technology