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The CRM Handbook: a business guide to customer relationship management

Dyche, Jill

The CRM Handbook: a business guide to customer relationship management - NA - New Delhi: Pearson Education ,2002. - 122p. 0 Original

Includes Index

ISBN: 97888177587623

Subjects--Personal Names:
Management

Subjects--Topical Terms:
Management

Dewey Class. No.: 658.812 DYC

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The CRM Handbook: a business guide to customer relationship management