Normal view MARC view ISBD view

Keeping Score: using the metrics to drive world-class performance

By:

Material type: Text

TextPublication details: New Delhi: Prientice Hall of India NAEdition: NADescription: 942p. N.A OriginalISBN:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	UITU Library	Managament Sciences	658.812 BRO (Browse shelf(Opens below))	Available		Q15382

Previous		No cover image available		No cover image available	No cover image available			Next
Previous	658.81 YEM The Sales Book	658.812 BAC Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation	658.812 BLA Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: running a business in today's consumer-driven world.	658.812 BRO Keeping Score: using the metrics to drive world-class performance	658.812 CAR The big book of customer service training games	658.812 CHE Client relationship management: how to turn client relationships into a competitive advantage	658.812 CHO Effective CRM Using Predictive Analytics	Next