Besterfield, Dale H. <br/><br/>
Total Quality Management 

 - 2nd 
 - New York:  Prentice Hall  ,1999. 
 - xxvii,860p.  0  Original 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>136394035 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4013 BES