@book{14925,
	author = {Smith,  Neil},
	title = {How Excellent Compnaies Avoid Dumb Things: breaking the 8 hidden barriers that plague even the best businesses},
	publisher = {Palgrave Macmillan},
	year = {,2012.},
	address = {New York:},
	edition = {NA},
	note = {Includes Index}
}