00426nam a2200157Ia 4500008004100000020001800041082001400059100002600073245005100099250000800150260003800158300002300196500001900219600001500238650001500253240925s9999 xx 000 0 und d a9788131759394 a658.8 LOV aLovelock, Christopher 0aServices Marketing: people technology strategy a7th aIndia:bPearson Educationc,2017. a652p.b0fOriginal aIncludes Index aManagement aManagement