Dyche, Jill <br/><br/>
The CRM Handbook: a business guide to customer relationship management 

 - NA 
 - New Delhi:  Pearson Education  ,2002. 
 - 122p.  0  Original 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>97888177587623 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812 DYC