Johnston, Robert. <br/><br/>
Service Operations Management 

 - 4th 
 - New Delhi:  Pearson Education  ,2018. 
 - xv, 482p.  0  Original 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>9789386873309 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658 JOH