TY  - BOOK
AU  - Chorianopoulos, Antonios
TI  - Effective CRM Using Predictive Analytics
SN  - 9788126567331
U1  - 658.812 CHO 
PY  - 2016///
CY  - New Delhi
PB  - Wiley Eastern
KW  - Management
N1  - Includes Index
ER  -