Carlaw, Peggy <br/><br/>
The big book of customer service training games 

 - NA 
 - New Delhi:  McGraw Hill Education (India) Private Limited  ,1999. 
 - 446p.  0  Original 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>70590427 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812 CAR