00636nam a2200193Ia 4500008004100000020001300041082001600054100001800070245005200088250000700140260007000147300002300217500001900240600001500259650001500274942000700289952012900296999001700425240925s9999    xx            000 0 und d  a70590427  a658.812 CAR  aCarlaw, Peggy 4aThe big book of customer service training games  aNA  aNew Delhi:bMcGraw Hill Education (India) Private Limitedc,1999.  a446p.b0fOriginal  aIncludes Index  aManagement  aManagement  cBK  001040708MANaUITUbUITUd2021-04-21eParamount Book Pvt Ltdl0o658.812 CARpQ15295r2024-09-25 07:17:39w2024-09-25yBK  c17794d17794