TY  - BOOK
AU  - Pochedley, David A.
TI  - Client relationship management: how to turn client relationships into a competitive advantage
SN  - 8179922804
U1  - 658.812 CHE 
PY  - 2004///
CY  - Mumbai
PB  - JAICO Publishing House
KW  - Management
N1  - Includes Index
ER  -