00683nam a2200193Ia 4500008004100000020001800041082001600059100002100075245012500096250000700221260003400228300002500262500001900287600001500306650001500321942000700336952012900343999001700472240925s9999    xx            000 0 und d  a9780385522724  a658.812 BLA  aBlackshaw, Pete. 0aSatisfied Customers Tell Three Friends, Angry Customers Tell 3,000: running a business in today's consumer-driven world.  aNA  aNew York:bDouble Dayc,2008.  a291p.bN.AfOriginal  aIncludes Index  aManagement  aManagement  cBK  001040708MANaUITUbUITUd2021-05-03eParamount Book Pvt Ltdl0o658.812 BLApQ15378r2024-09-25 07:17:41w2024-09-25yBK  c17877d17877