Denove, Chris <br/><br/>
Satisfaction: hiw every great comapny listens to the voice of customer 

 - 26th 
 - New Delhi:  Penguin Books  ,2006. 
 - 672p.  N.A  Original 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>014306231X 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.8343 DEN