00593nam a2200169Ia 4500008004100000020002200041082001600063100001700079245008700096250000800183260004000191300001100231600001500242942000700257952014200264999001700406250916s9999    xx            000 0 und d  a978-1-119-84190-6  a658.812 DEL  aDelisi, Rick 0aDigital customer service:btransforming customer experience for an on-screen world  a1st  aNew York:bJohn Wiley & Sons,c2021  a224 p.  aManagement  cBK  001040708MANaUITUbUITUd2025-07-31eA.R. Book Companyg7105.50l0o658.812 DELpQ15947r2025-09-16 13:12:08v9474.00w2025-09-16yBK  c31572d31572