@book{32809,
	author = {Ammar Ahmed Vahidy, Maryum Rizwan & Taufiq M. Siddiqui and Dr. Jawwad Ahmad & Shaheer Ahmad},
	title = {UIT-EBOT: Intelligent Assistant for lot-Based Automation and FAQs},
	publisher = {UITU,},
	year = {2019},
	address = {Karachi}
}