TY  - BOOK
AU  - Borisoff, Deborah ; Victor ,David  A.
TI  - Conflict Management: a communication skills approach
SN  - 131675036
U1  - 658.452 BOR 
PY  - 1989///
CY  - New Jersey
PB  - Printice- Hall Int.
KW  - Management
N1  - Includes Index
ER  -