Service management and marketing: a customer relationship management application

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Material type: Text

TextPublication details: New Delhi: John Wiley and Sons ,2000.Edition: NADescription: 413p. N.A OriginalISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	UITU Library	Managament Sciences	658.8 GRO (Browse shelf(Opens below))	Available		Q15245

Includes Index

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