000 00455nam a2200181Ia 4500
008 240925s9999 xx 000 0 und d
020 _a136394035
082 _a658.4013 BES
100 _aBesterfield, Dale H.
245 0 _aTotal Quality Management
250 _a2nd
260 _aNew York:
_bPrentice Hall
_c,1999.
300 _axxvii,860p.
_b0
_fOriginal
500 _aIncludes Index
600 _aManagement
650 _aManagement
942 _cBK
999 _c14558
_d14558