000 00512nam a2200181Ia 4500
008 240925s9999 xx 000 0 und d
020 _a9789332551855
082 _a658.4013 SUM
100 _aSummers Donna C. S.
245 0 _aQuality Management: creating and sustaining organizational effectiveness
250 _a2nd
260 _aNew Delhi:
_bPearson Education
_c,2016.
300 _axxiv, 495p.
_bNA
_fOriginal
500 _aIncludes Index
600 _aManagement
650 _aManagement
942 _cBK
999 _c14805
_d14805