000 00479nam a2200181Ia 4500
008 240925s9999 xx 000 0 und d
020 _a9789386858771
082 _a658.8 HOF
100 _aHoffman, K. Douglas
245 0 _aServices Marketing: concepts, strategies and cases
250 _a5th
260 _aAustralia:
_bCENGAGE Learning
_c,2017.
300 _a598p.
_b0
_fOriginal
500 _aIncludes Index
600 _aManagement
650 _aManagement
942 _cBK
999 _c15507
_d15507