| 000 | 00494nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 240925s9999 xx 000 0 und d | ||
| 020 | _a97888177587623 | ||
| 082 | _a658.812 DYC | ||
| 100 | _aDyche, Jill | ||
| 245 | 4 | _aThe CRM Handbook: a business guide to customer relationship management | |
| 250 | _aNA | ||
| 260 |
_aNew Delhi: _bPearson Education _c,2002. |
||
| 300 |
_a122p. _b0 _fOriginal |
||
| 500 | _aIncludes Index | ||
| 600 | _aManagement | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c15742 _d15742 |
||