| 000 | 00493nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 240925s9999 xx 000 0 und d | ||
| 020 | _a014306231X | ||
| 082 | _a658.8343 DEN | ||
| 100 | _aDenove, Chris | ||
| 245 | 0 | _aSatisfaction: hiw every great comapny listens to the voice of customer | |
| 250 | _a26th | ||
| 260 |
_aNew Delhi: _bPenguin Books _c,2006. |
||
| 300 |
_a672p. _bN.A _fOriginal |
||
| 500 | _aIncludes Index | ||
| 600 | _aManagement | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c17906 _d17906 |
||