| 000 | 00439nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 250916s9999 xx 000 0 und d | ||
| 020 | _a978-1-119-84190-6 | ||
| 082 | _a658.812 DEL | ||
| 100 | _aDelisi, Rick | ||
| 245 | 0 |
_aDigital customer service: _btransforming customer experience for an on-screen world |
|
| 250 | _a1st | ||
| 260 |
_aNew York: _bJohn Wiley & Sons, _c2021 |
||
| 300 | _a224 p. | ||
| 600 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c31572 _d31572 |
||